Lost all coin?

Troubleshooting
#1

HI

I transferred some RDD coins from crypto-is but my wallet has been syncing for the last day and nothing appears to be happening, I just download the wallet and all it says is that it is syncing. Have I lost all my coins?
How is it possible to contact someone at RDD.

All help will be appreciated

#2

Before you do that though, backup your wallet.dat file! Make sure it’s safe just in case

Sloth

#3

Thank you all.

I will try the above and if I have any further issues i will let you know.
Thanks again for your reply