RDD never arrived at Bitvavo

Troubleshooting
1

Hello Reddcoin community,
I hope someone can help me out.

On the 29th of Januari I send all of my RDD from my Reddcoin Core v3.10.3.0 wallet (Windows) to the Bitvavo Exchange. My RDD never arrived. See the transaction below:

Status: 13195 confirmations
Date: 1/29/2021 23:44
To: Bitvavo ReHNm35dTMKfM1tWCack2zhaiG8TEtuVGt
Debit: -45 368.00000000 RDD
Transaction fee: -0.00100000 RDD
Net amount: -45 368.00100000 RDD
Transaction ID: 9e9199828a910e38f18418e9e9f7fdf96043ea95cfddd621eff8e8847e315ed9-000

I searched for the transaction on Reddsight, but no matching record was found.

How is this possible? And what happend to my RDD?
How can I get my RDD back?

Thanks.

2

Hi there.

 

  • The transaction is not visible on the blockchain, but your transaction seems confirmed in Reddcoin Core.

  • Don’t worry, you havent ‘lost anything’, the RDDs are still in your wallet.

  • You need to delete existing blockchain data, and redownload it.

 

Steps:

 

Let me know when you have done these steps.

3

Yes i’ve done these steps.

What’s the next step?

4

The next steps are:

  • Delete existing blockchain data.
  • Place the blockchain files in the correct location (will be using the blockchain.zip file you downloaded earlier).
  • Let Reddcoin Core finish the syncing.
  • Make a new transaction.

 

 

  • Press the following keys: Windows key + R.
    This opens the ‘Run’ window.
    In that Window, enter:
    %AppData%

  • A new window opens, with folders. Search and open the Reddcoin folder.
    This folder is your Reddcoin data folder.

  • Delete the following folders:

    • blocks
    • chainstate

  • Delete the following file:

    • peers.dat

  • Leave this window open.

 

  • You have previously downloaded the blockchain-Nov-26-2020.zip file.
    Extract the zip file:

    • To unzip all the contents of the zip file, press and right-click the file, select Extract All, and then follow the instructions (next, next, next).

  • After the file is extracted, you will see two folders: blocks and chainstate.

  • Move (cut/paste) these 2 folders to the other window that you left open (where you previously deleted folders and a file).

  • → After everything is working again (at the end), you can delete the large blockchain-Nov-26-2020.zip file.

 

  • Open Reddcoin Core. It will start syncing the rest of the blockchain (last 11 weeks).
    Let Reddoin Core sync.

 

To speed up the syncing of weeks of syncing, you can do the following:

  • In Reddcoin Core, go to: → Help (menu) → Debug window → Peers.
  • Make the Peers window wider.
  • You are interested in the column ‘User Agent’. Make the column wider to see its contents.
    • User Agent is “Reddcoin:3” = OK.
    • User Agent is “Reddcoin:2” = not OK. Right click on it and ban it for a year.
    • Do these steps for every Reddcoin:2 user agent that you see.

 

When the blockchain is fully synced, you can make the transaction again.

When making a new transaction, make sure to include a transaction fee.
This will make sure your transaction is confirmed quickly.

Instructions (use this settings in the Send window):

  • At the bottom:

    • Click on ‘Choose…’ at the bottom.
    • Select ‘Custom’.
    • Select ‘total at least’.
    • Set value of ‘total at least’: 1 RDD.
    • Uncheck ‘Send as zero-fee transaction’.

  • At the top:

    • Enter the receiving address
    • Take the transaction fee into account when entering an emount.
      Enter the amount, minus 0.1 RDD.
      • So, if you want to send 123.45 RDD, send 123.35 RDD.
      • 5 RDD → 4.9 RDD.

 

Let me know if this has solved your issues.
If you have questions, don’t hesitate to ask.